Flowing Kaftan Dress

Delivery & Shipping

Thank you for shopping with nean.com. Below is our comprehensive delivery and shipping policy to help you understand the timelines and processes involved with your order.

1. Delivery to GCC Countries:

We offer delivery across Gulf Cooperation Council (GCC) countries, with reliable timelines and courier partners.

📦 Delivery Timeframe:

• Estimated delivery time: 3 to 5 working days from the date of dispatch.

🌍 GCC Countries Include:

• Kuwait
• Saudi Arabia
• United Arab Emirates
• Qatar
• Bahrain
• Oman

🚚 Delivery Method:

• Shipments are fulfilled through trusted international courier partners  DHL EXPRESS , 

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2. International Delivery (Outside GCC)

We also deliver to international destinations beyond the GCC.

📦 Delivery Timeframe:

• Estimated delivery time: 5 to 7 working days from the date of dispatch.

🌐 Shipping Destinations:

We deliver to most countries worldwide. If you're unsure whether we ship to your location, feel free to contact our customer service team.

🚚 Delivery Method:

• All international deliveries are shipped using reputed global courier services such as UPS, FedEx, DHL, for reliable tracking and timely delivery.

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3. Order Processing Time

• All orders are subject to processing time before being dispatched.
• Orders placed on weekends or public holidays will be processed on the following working day.

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4. Tracking Your Order

Once your order has been shipped:

• You will receive an email confirmation with your tracking number and the name of the courier service.
• You can use this tracking number to monitor your delivery status via the courier’s website.

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5. Delays and Exceptions

While we strive to deliver within the estimated timeframes, there may be occasional delays due to:

• Customs clearance procedures
• Weather conditions
• Unforeseen logistical disruptions

We will keep you informed via email or phone in case of any significant delay in your delivery.

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6. Contact Us

For any questions regarding your delivery or shipping status, please don’t hesitate to contact our support team:

📧 Email: concierge@nean.com. Tel +965 22216677

We are here to assist you and ensure your order reaches you as quickly and safely as possible.

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Thank You for Shopping nean!

We appreciate your trust and support. Your satisfaction is our priority.